Frequently Asked Questions & Answers
You have questions? We have answers! Look below for answers to our most frequently asked questions.
FAQs
Are pets allowed at The Ascent?
Yes, The Ascent is pet-friendly. We understand that pets are part of your family, so we welcome your furry friends! Explore our pet park and pamper your pets at our pet spa. Please note that certain breed restrictions and pet fees may apply.
Is smoking permitted?
No, smoking is strictly prohibited inside your apartment as well as on the community grounds. We strive to maintain a clean and healthy environment for all residents.
Are the hallways enclosed?
Yes, all our hallways are enclosed, temperature-controlled, and secured by key fob or call box entry, ensuring comfort for our residents.
What are the pool and community lounge hours?
Enjoy our pool and community lounge from 10 am to 10 pm daily. Please note, the pool is open seasonally.
How can I pay my rent?
Paying rent is easy! You can use the resident portal on www. AscentPlainfield.com. Please note that we do not accept cash payments.
Is there emergency maintenance?
Yes, emergency maintenance services are available around the clock. Simply call our phone number and dial the extension to place an emergency maintenance request at any time.
Where is the car vacuum located?
The FREE car vacuum is conveniently located near the maintenance shop, across from building 6.
Is a washer and dryer included in the apartment?
Yes, washer and dryer units are included in every apartment for your convenience.
Are there bike storage facilities?
Absolutely, we provide bike storage facilities for our residents.
How long does the application process take?
The application processing time can vary but is typically completed within 15 minutes, ensuring a quick and efficient process.
What are the major industries or employers in Plainfield?
Plainfield is known for its diverse economy, with major industries including logistics, distribution, manufacturing, and healthcare. Some of the largest employers in the area include distribution centers for companies like Amazon, Walmart, and Indiana Logistics Center, as well as medical facilities like IU Health and Hendricks Regional Health.
Does Plainfield have a historic downtown area?
Yes, Plainfield boasts a charming historic downtown area with quaint shops, restaurants, and historical landmarks. It’s a popular destination for locals and visitors looking to explore the town’s history and culture.
Does Plainfield have a public library?
Yes, the Plainfield-Guilford Township Public Library serves as a community hub, offering a wide range of resources, programs, and services for residents of all ages.
What shopping opportunities are there in Plainfield?
Plainfield offers a range of shopping opportunities, from large retail centers like The Shops at Perry Crossing to quaint boutiques and specialty stores in the historic downtown area. Whatever you’re looking for, you’re sure to find it in Plainfield.
Is there a farmer's market in Plainfield?
Yes, Plainfield hosts a farmer’s market during the growing season, where residents can purchase fresh produce, locally sourced products, artisanal goods, and more.
Is there parking available for residents?
Absolutely, we offer ample parking options for residents at The Ascent. Choose from surface parking, attached garages, or detached garages based on your preference and convenience.
Is there an elevator in my building?
Elevators are available in our 4-story buildings (5, 8, and 9). For buildings that are 3 stories tall, elevators are not provided.
How do I get packages delivered?
We’ve made receiving packages hassle-free! Amazon Key allows Amazon delivery drivers to unlock the building door for delivery. Other delivery drivers are equipped with key fobs provided by the leasing office. Your packages will be delivered directly to your front door!
What are the fitness and business center hours?
Our fitness and business center are accessible 24/7 via the west clubhouse entry door, providing you the flexibility to work out or attend to business matters at your convenience.
How is trash collected?
Trash collection is managed by Valet Living, who collects at your door five nights a week. Additionally, a trash compactor is available on-site 24/7 for your convenience.
When is the office open?
Our office is open seven days a week! Monday to Friday from 10 am to 6 pm, Saturday from 10 am to 5 pm, and Sunday from 12 pm to 5 pm.
Is renter's insurance required?
Yes, all residents are required to have renter’s insurance, which helps protect you and your belongings.
Do you offer furnished apartments?
Yes, we offer furnished apartments in partnership with one of our corporate partners. Contact us for availability.
How do I apply for an apartment?
You can easily apply online through our website or visit our leasing office for assistance with the application process.
How do I submit a maintenance request?
You can submit a maintenance request conveniently online through our resident portal or contact our leasing office, and we’ll take care of the request for you promptly.
What are some popular recreational activities in Plainfield?
Residents and visitors alike enjoy a variety of recreational activities in Plainfield, including hiking and biking trails, parks, sports facilities, community events, and shopping and dining options.
What school districts serve Plainfield?
Plainfield is served by Plainfield Community School Corporation, which operates several public schools serving students from kindergarten through high school. The school district is known for its academic excellence and extracurricular programs.
Are there any golf courses in Plainfield?
Golf enthusiasts will be pleased to know that Plainfield is home to several golf courses, including the prestigious Plainfield Country Club and local favorites like Oak Tree Golf Course and Deer Creek Golf Club.
Is there a movie theater at The Shops at Perry Crossing?
Yes, The Shops at Perry Crossing are home to a state-of-the-art movie theater, providing residents and visitors with the latest blockbuster films, comfortable seating, and premium amenities for an enjoyable moviegoing experience.
Does Plainfield have any parks or green spaces?
Yes, Plainfield boasts several parks and green spaces, including Hummel Park, Friendship Gardens Park, and Vandalia Trail Park, where residents can enjoy outdoor activities such as picnicking, hiking, biking, and sports.
Disclaimer: The information provided in these FAQs is for general informational purposes only. While we strive for accuracy, we are not liable for any reliance placed on this information. We appreciate your understanding.